Privacy policy
Last updated: [Date]
This Privacy Policy explains how Combination Solo, LLC ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, make a purchase, or contact us. By using our services, you agree to the terms outlined in this policy. In this document, "you" and "your" refer to anyone who interacts with our services, including customers, website visitors, or individuals whose information we may collect.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal and regulatory requirements. Any updates will be posted on our website, and the “Last updated” date will be revised accordingly. We will also take any additional steps required by applicable laws.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others. We do not share customer information with third parties.
What Personal Information We Collect
The personal information we collect depends on how you interact with our website and services. When we refer to “personal information,” we mean any data that can identify you, relate to you, describe you, or be reasonably linked to you. Below, we outline the categories and types of personal information we may collect.
Information We Collect Directly from You
We collect information that you voluntarily provide when using our Services. This may include:
Contact details: such as your name, address, phone number, and email.
Order details: including your name, billing and shipping address, payment confirmation, email, and phone number.
Account information: such as your username, password, and security questions.
Shopping activity: including items you view, add to your cart, or save to your wishlist.
Customer support details: any information you share when contacting us, such as messages or inquiries.
Some features of our Services may require specific information to function properly. If you choose not to provide this information, you may not be able to access or use certain features.
Information We Collect through Cookies
We automatically gather certain details about how you interact with our Services, often referred to as “Usage Data.” This is collected using cookies, pixels, and similar tracking technologies (“Cookies”). Usage Data may include information about how you access and use our website and account, such as your device type, browser details, network connection, IP address, and other activity related to your interaction with our Services.
Information We Obtain from Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect data on our behalf. This may include:
Service providers: such as platforms that help operate our website and services (e.g., Shopify).
Payment processors: who handle your payment details, including bank account or card information and billing address, to process transactions and complete your orders.
Tracking technologies: when you visit our site, open or click our emails, or interact with our ads, we or our partners may collect certain data automatically using tools like pixels, web beacons, SDKs, third-party libraries, and cookies.
All information received from third parties is handled in accordance with this Privacy Policy. However, we do not guarantee the accuracy of information provided by third parties and are not responsible for their policies or practices. For more details, please refer to the section on Third Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services: We use your personal information to deliver and manage our Services in accordance with our agreement with you. This includes processing payments, fulfilling orders, and sending updates related to your account, purchases, returns, exchanges, and other transactions. We also use your information to create and manage your account, arrange shipping, handle returns and exchanges, and allow you to submit reviews.
Marketing and Advertising: We may use your personal information for marketing and promotional activities. This includes sending you promotional messages, advertisements, and updates through email, SMS, or postal mail. We may also use your information to show you relevant ads for our products or services. Additionally, your data may help us improve and personalize the Services and the advertising you see on our website and other platforms.
Security and Fraud Prevention: We use your personal information to identify, investigate, and prevent any suspected fraudulent, illegal, or harmful activity. When you create an account to use our Services, it is your responsibility to keep your login details secure. We strongly advise you not to share your username, password, or any other account information with anyone. If you think your account has been accessed without your permission, please contact us right away.
Communicating with You: We use your personal information to provide customer support and improve our Services. This allows us to respond to your inquiries, offer better assistance, and maintain a positive and effective relationship with you as part of our business operations.
Cookies
Like many websites, we use cookies on our Site. For more details about the cookies used by Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services, including remembering your preferences and actions. Cookies also help us analyze site usage to better understand user behavior and enhance the performance, functionality, and optimization of our Services. In some cases, we may allow third-party services to use cookies to provide more relevant content, products, and advertising both on our Site and across other websites.
Most web browsers automatically accept cookies by default, but you can adjust your browser settings to block or delete cookies if you prefer. Please note that disabling cookies may affect your experience on our Site and can limit or break certain features and functions. It may also prevent some parts of the Services from working properly. In addition, blocking cookies may not fully stop the sharing of information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain situations, we may share your personal information with third parties for legitimate business purposes, in accordance with this Privacy Policy. This may include:
We may share information with service providers who help us operate our business, such as IT support, payment processing, data analysis, customer service, cloud storage, order fulfillment, and shipping services.
We may also share information with business and marketing partners, including Shopify, to help deliver services and provide relevant advertising. These partners will handle your information according to their own privacy policies.
When you request, direct, or consent to us sharing your information, such as for product delivery or through social media features and login integrations, we will disclose your information accordingly.
We may share information with our affiliates or companies within our corporate group to support business operations and improve our services.
Additionally, we may disclose your information in connection with business transactions such as mergers or bankruptcies, to comply with legal requirements, respond to lawful requests like subpoenas or court orders, enforce our terms of service, and protect the rights, property, and safety of our business, users, and others.
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
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We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit content to public areas of the Services, that information will become publicly available and may be viewed by anyone.
We do not control who can access the information you choose to share publicly and cannot guarantee that others will treat it as private or secure. We are not responsible for the privacy, security, accuracy, or use of any information you make public, nor for how third parties may use or misuse that information.
Third-Party Websites and Links
Our Site may include links to websites or online platforms operated by third parties. If you visit these external sites, we recommend reviewing their privacy policies, security practices, and terms and conditions, as we do not control them. We are not responsible for the privacy, security, or content of third-party websites, including the accuracy or reliability of the information they provide. Any information you share on public or semi-public platforms, including social media, may be visible to other users of those platforms as well as users of our Services, without any restrictions on its use by us or third parties. The presence of such links on our Site does not imply our endorsement of the third-party websites or their operators, unless specifically stated otherwise.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, you may contact us using the details provided below to request that the information be deleted.
As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” personal information of individuals under 16 years of age, as defined under applicable laws.
Security and Retention of Your Information
Please note that no security system is completely secure, and we cannot guarantee absolute security of your information. Any data you transmit to us may not be fully protected while it is being sent. We recommend avoiding the use of unsecured communication channels when sharing sensitive or confidential information.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including maintaining your account, providing our Services, complying with legal obligations, resolving disputes, and enforcing our agreements and policies.
Your Rights and Choices: Depending on your location, you may have some or all of the rights described below regarding your personal information. These rights are not absolute and may apply only in certain situations. In some cases, we may be unable to fulfill your request where permitted by law.
Right to Access / Know: You may request access to the personal information we hold about you, including details on how it is used and shared.
Right to Delete: You may request that we delete the personal information we maintain about you.
Right to Correct: You may request that we correct any inaccurate or incomplete personal information.
Right to Data Portability: You may request a copy of your personal information and, where applicable, ask us to transfer it to a third party.
Right to Restrict Processing: You may request that we limit or stop the processing of your personal information in certain circumstances.
Right to Withdraw Consent: If we rely on your consent to process your data, you may withdraw that consent at any time.
Right to Appeal: If we deny your request, you may have the right to appeal our decision by responding to our refusal.
Managing Communication Preferences: We may send you promotional emails. You can opt out at any time by using the unsubscribe link in our emails. Even if you opt out of marketing messages, we may still send non-promotional messages related to your account, orders, or ongoing services.
You may exercise any of these rights through the options provided on our Site or by contacting us using the contact details listed below.
We will not treat you unfairly for exercising your rights. To protect your information, we may need to verify your identity before responding to your request, which may include confirming your email address or account details. Where permitted by law, you may also appoint an authorized representative to submit requests on your behalf. In such cases, we will require proof that the representative is authorized to act for you, and we may also ask you to verify your identity directly. We aim to respond to all requests within the timeframe required by applicable laws.
Complaints
If you have any concerns about how we handle your personal information, please contact us using the details provided below. If you are not satisfied with our response, you may have the right, depending on your location, to request a review of our decision by contacting us again using the details below or to submit a complaint to your local data protection authority.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you may contact us by phone at [1(877) 346-0067], by email at info@getatlascompany.com or by mail at 10202 Forum Park 1078 SUMMIT AVE UNIT 378 JERSEY CITY , NEW JERSEY 07307